Contact Us

Have a question or ready to start your project? We'd love to hear from you.

Get in Touch

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Email

info@fancypackage.com

We typically respond within 1 business day

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WhatsApp

Available upon request

Fastest way to reach us

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Address

5F, Building 1, 2231-2359 Qiyuan Road
Longgang, Wenzhou, Zhejiang, China

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Business Hours

Monday - Friday
8:00 AM - 6:00 PM (GMT+8)

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Frequently Asked Questions

Quick answers to common questions

How quickly can I get a quote?

We typically provide quotes within 24 hours for standard inquiries. For complex custom projects, it may take 1-2 business days.

Do you offer free samples?

Yes! We provide free stock samples so you can evaluate our quality. You only need to cover the shipping cost.

What is your minimum order quantity?

Our standard MOQ is 5,000 pieces per design for custom printed pouches. For first-time customers, we're flexible with trial orders.

How long does production take?

Standard production takes 2-3 weeks. Rush orders can be completed in 10-12 days depending on the complexity.

Do you ship internationally?

Yes, we ship to over 50 countries by sea, air, or express courier. We can arrange FOB, CIF, or DDP delivery.

What file format do you need for artwork?

We prefer AI, PDF, or EPS files with fonts outlined. Minimum 300 DPI resolution. Our design team can also help prepare your artwork.

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